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Questions about catalogs, resources, or custom souvenir support?

Reach out to Universal Souvenir Company for help with catalog access, wholesale account questions, customer resources, custom souvenir requests, and office-assisted order support.

Send a Message Customer Login
Catalog questions
Customer file support
Custom project help
USC Orders & Support orders@universalsouvenir.com 800-876-8836 PO Box 349, Westminster, MD 21158

How can we help?

Send your question to the USC office.

Use the form for catalog access, account support, customer files, custom souvenir questions, shows, appointments, and office follow-up.

01

Catalogs & Resources

Ask about catalog access, customer resource files, past order references, or materials you need added to your account.

View catalogs
02

Custom Souvenirs

Share questions about custom destination requests, art files, approvals, or project planning.

Custom support
03

Wholesale Access

Need access to customer resources or catalogs? Request wholesale access so USC can review your account.

Request access

Send a message

Tell us what you need help with.

All website inquiries are routed to the USC office at orders@universalsouvenir.com. Please include your business name and enough detail for our team to follow up.

Prefer to contact us directly?

Email orders@universalsouvenir.com or call 800-876-8836. We typically respond within 1–2 business days.

We typically respond within 1–2 business days.
This message will be sent to the USC office for review and follow-up.
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Support categories

The USC office can help direct your next step.

The website is here for catalogs, customer resources, questions, and file access. Orders, invoices, and payments continue to be handled by the USC office.

Catalog access Ask about catalog resources, approved customer access, and account setup.
Customer files Request help locating past order references, art files, approval documents, or account resources.
Custom projects Send questions about destination-specific souvenir requests, custom art, or project timing.
Office support Contact USC for questions related to orders, invoices, payments, reorders, and account details.

Customer support

Need catalog access or customer resources?

Current customers can log in to review available resources. New wholesale buyers can request access so USC can review the account and help with the next step.