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How it works

Use the website for resources. Work with USC for order support.

The USC website is here to help approved customers access catalogs, files, custom art, and account resources. Orders, invoices, payments, and account-specific details continue to be handled directly by the USC office.

Catalog access
Customer resources
Office-assisted support
A clear support path Use the site to find resources, then contact USC when you need office help.
01
Access catalogs Review catalog resources and plan questions for the USC team.
02
Review customer files Use login access for shared references, art, and account resources.
03
Ask questions Send catalog, custom, file, or account questions to the USC office.
04
Finalize with USC The office helps with order details, invoices, payments, and reorders.

Website and office roles

A resource hub connected to real office support.

The website gives customers an easier way to access information and send questions. The USC office remains the place for account-specific order details and follow-up.

Use the website for

Catalogs, files, requests, and customer resources.

The site is designed to make common resources easier to find and customer questions easier to send.

Catalog access Review available catalog resources and category information.
Customer files Access shared documents, art files, approvals, and references when available.
Custom requests Start a custom souvenir conversation for a destination, attraction, or regional account.
Questions and support Send messages to USC about catalogs, files, appointments, or account help.

Contact the office for

Orders, reorders, invoices, payments, and account details.

USC continues to handle order support through the office so customers receive personal help from the team.

Order and reorder questions Ask the USC office for help with current needs or past order references.
Invoices and payments Questions about billing and payment details should go directly to USC.
Account-specific details Contact the office when you need help with account history or documents.
Custom project follow-up USC will guide next steps after a custom request is submitted.

Customer flow

A simple way to use the USC website.

Start with the resource you need. If you have a question, send it to USC and the office will help with the next step.

01

Log in or request access

Current customers can log in. New wholesale buyers can request access for review.

02

Review catalogs and resources

Use the site to access available catalogs, files, art, approvals, and references.

03

Send questions to USC

Ask about catalog needs, customer resources, custom projects, or account support.

04

Work with the office

USC handles order support, invoices, payments, reorders, and account details directly.

Customer resources

What customers may find through their account.

Available resources can vary by account. USC may share files that help customers review catalogs, plan future needs, and keep custom projects organized.

Catalog Files
Past Order References
Custom Art
Approval Documents
Account Resources
Customer resources are helpful references, not a checkout system.

The website is designed to make files, catalogs, questions, and project support easier to manage. For official order details, invoices, payments, or account-specific questions, please contact the USC office directly.

Common questions

Helpful answers before you contact USC.

These quick notes explain how customers should use the website and when to contact the office.

Can I place an order through the website?

The website is for catalogs, customer resources, files, and questions. Orders are handled directly by the USC office.

Where do I find past order references?

If past order reference documents are available for your account, they may be shared through your customer resources. Contact USC if you need help locating a file.

How do I start a custom souvenir request?

Visit the Custom Souvenirs page and tell USC about your destination, account, timing, and project idea.

Who should request wholesale access?

Retail buyers, gift shops, resort stores, attractions, and destination accounts can request access for USC review.

Who do I contact about invoices or payments?

Please contact the USC office directly for invoice, payment, account, or order-specific questions.

Next step

Need access, resources, or office support?

Log in to review available customer resources, request wholesale access, or contact USC for catalog questions, custom support, and account help.